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FAQFrequently Asked Questions

Table of Contents


  General Questions  
  Error Downloading File - "The installer you are trying to use is corrupted or incomplete... "  

There are a number of items that could affect a successful download of chordAlchemy including malware, a virus, download accelerators, network congestion or issues in the network.

Please try the following...

  1. Disable any download accelerators and download the installer again.
  2. Scan for, and remove malware
  3. Scan for, and remove viruses
  4. Scan the hard drive using scandisk, chkdsk, or any other hard drive repair tool
  5. Download the installer using another network connection and copy it to the original computer using a reliable media.
  6. Wait and try again later when the network loads/issues have a chance to clear up.
  7. Email us and let us know that you are having problems. Were happy to assist!

Please note: We have extensively verified the file! The download file is NOT corrupted. The "corruption" is caused by an incomplete download.

  String Bullet Problems running chordAlchemy on Vista  

Running chordAlchemy reques that chordAlchemy be setup to "Run as adminstrator". To setup chordAlchemy to "Run as Administrator" do the following:

Please do the following...

  1. Right-click the shortcut on the desktop.
  2. Click the Shortcut tab
  3. Click the Advanced... tab
  4. Check "Run as administrator"
  5. Click OK.
  6. Click OK on the properties window.
  7. Double-click the chordAlchemy shortcut to start chordAlchemy
  8. Click Allow

Every time you run chordAlchemy Vista will prompt you to "Allow" the program to be run.


Can chordAlchemy tell me what chord I'm playing?


Yes. chordAlchemy has an outstanding Reverse Chord Lookup capability. Use the Reverse Chord Lookup fretboard to click in your fingering then click Find Chord. chordAlchemy will reverse lookup the chord and it's enharmonic equivalents; e.g. a C6 chord is also an Am7 which is also a D9sus4(no root).

  What are tonalEssentials?

tonalEssentials(tm) are notes needed to maintain the tonal characteristics of a specific formula. For example, a full Major 13th chord is made up of the major scale intervals: 1, 3, 5, 7, 9, 11, 13.

The "defining" intervals are the 1, 3, 7, and 13. The 5, 9, and 11 intervals are not critical to the tonal quality and can be optionally played. In fact, trying to play a full 13th chord (7 notes) on a 6 string instrument would be quite a trick.

Alchemy's chord theory engine implements tonalessential intelligence to ensure a robust and complete selection of chords.

  Are scales supported?

Yes. In addition to chords, chordAlchemy supports single notes, intervals, and a large number of scales. If there is a scale or chord that isn't pre-defined in the formula (chord) list, it can be created using the Real-Time Formula Modification capability.

  How Do I...
  How do I lookup a chord?
Chord Lookup Tutorial

Let's lookup an Am6 chord:

  1. Use the Root drop down box in the Chord Lookup area to choose "A"
  2. Use the Chord List drop down box to pick the "m6"chord form

You're Done!

As each of these drop downs are changed, the fretboard and chord diagrams automatically update.

You can slide the Chord Generation Window along the fretboard to control where on the fretboard chord diagrams are generated.

  How do I figure out what chord I'm playing? Reverse Lookup Tutorial Video
Use the Reverse Lookup window to click in your finger positions then click the Reverse Lookup button.
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