At Tonal Alchemy, we respect and protect the privacy of our customers and those who use our Web sites. We want to give you the comfort and confidence you need to fully participate in our online offerings so that we can better serve your needs. Our Privacy Statement provides details of our approach to privacy and how your personal information is collected and used.

We protect your information.

We protect the confidentiality and security of your personal information by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration.

We tell you how we intend to use your information.

When we ask you for information, we tell you, or it will be clear, what we need to fulfill your request and how we will use it

We do not sell or rent your personal information to anyone.

We do not share your personal information with third parties for their promotional use.

You control what marketing information you receive from us.

At any time, you can let us know whether or not you want to receive promotional material from us about our products or services. We onlywant to provide you with information you want. If you do not wish to receive such material, you can specify your preference during the information collection process or by contacting us at our Privacy Web site. When you decide to decline promotional materials, you will still receive service messages (such as order confirmation), subscription renewal notices, legally mandated notices, and critical messages that relate to the ability to use our software or services.

You can change your information.

You can update or correct your contact information by using the Customer Service Web pages or by mailing TonalAlchemy customer service at:

Customer Service
Tonal Alchemy
P.O. Box 2411
Coppell, TX 75019

You can contact us with privacy questions.

At Tonal Alchemy, we do what we say and say what we do. If you have privacy related questions that are not addressed here, please contact the Privacy Dude or write us at:

Tonal Alchemy
P.O. Box 2411
Coppell, TX 75019

We do not ask children for information.

Because of the financial nature of our business, our Web sites are not designed to appeal to children under the age of 13. We do not knowingly request or receive any information from children.

We tell you about Web technologies.

We use a variety of technologies on our Web site. Among these are cookies; a piece of information that our Web sites provide to your browser when you visit our sites. Cookies allow us to track overall site usage and determine areas users prefer. Any cookies we use are deleted when you close the browser. You can choose to decline cookies while at our Web site, however, this may limit your ability to access certain areas of the Web site and purchase the product. Most browsers accept and maintain cookies by default. Check the "Help" menu of your browser to learn how to change your cookie preference.

We also keep track of activity on our Web site. We collect information such as IP address, browser type and version, and pages you view. We also keep track of how you got to our site and any links you click on to leave our site. Once you leave our site, we do not track you. We use your Web site activity to assist us in offering you a personalized Web experience, assist you with technical support and to tailor our offerings to you. Remember, you control whether you receive Tonal Alchemy promotional materials

To provide you with a seamless experience, we may use framing. Though your browser may indicate you are at, you may be on a partner's site. To determine which site you are on, right-click on the site and then select "properties."

Other things we want you to know.

Should we sell, merge or transfer any part of our business, part of the sale may include your personally identifiable information. If so, you will have the opportunity to ask not to receive promotional information following any change of control.

If we make significant changes to any of our privacy policies or practices regarding personally identifiable information we will post the changes on this Web site 30 days before they take effect.
We may use other sources to supplement the information you give us. For example, we may validate your address using other sources. We use this data to help us maintain accuracy and provide you with better service.

Last Updated: 07/10/2004


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